Level Up Casino Support Contacts for Australian Players

Players in Australia can reach Level Up Casino using a few straightforward contact options. Whether there’s a question about your account, a payout delay, or general assistance needed, the support team is available through several direct methods. 

Live Chat Support

Live chat is the quickest way to speak with someone from the support team. You don’t need to log out or leave the game — just open the chat box from any page on the site. Type your message, and a team member will usually be with you in a couple of minutes.

  • Use for: Login issues, game errors, withdrawal updates
  • Service hours: 24/7
  • Typical wait time: Under 5 minutes

Email Contact

If your question isn’t urgent or you need to send in documents (like ID for account checks or screenshots of payment issues), email is the better choice. It’s also useful if you want a written response for your records.

  • Email: [email protected]
  • Available: All hours
  • Usual response time: Within 24 hours
  • Best used for: Document uploads, account reviews, follow-ups on previous issues

Phone Support

Level Up Casino doesn’t have a local Australian number at this time, but they do offer a general contact line. This can be used during business hours if you’d prefer to speak to someone over the phone. Keep in mind call charges may apply based on your carrier.

  • Phone: +44 800 041 8333
  • Hours (AEST): Monday to Friday, 6:00 PM – 3:00 AM
  • Tip: Outside these hours, the live chat is a faster option.

On-Site Contact Form

For general feedback or non-urgent questions, the contact form on the website is a simple option. You’ll find it under the “Support” or “Contact” section at the bottom of the page.

To use it:

  1. Enter your name and email.
  2. Type your message clearly.
  3. Submit and wait for a reply, which will be sent to your inbox.

Essential Contact Details

  • Support email: [email protected]
  • Phone: +44 800 041 8333
  • Registered address: 113 Edwin St, Croydon NSW 2132, Australia
  • Postcode: 2132

Before You Get in Touch

A few simple steps can save you time:

  • Include your username in your message if the issue relates to your account.
  • Attach screenshots if there’s a display or payment error.
  • Double-check your inbox and spam folder for replies, especially if using the contact form.

Support is available to help with technical issues, banking questions, and general navigation of the site. Australian players can expect service that’s prompt, straightforward, and easy to reach.